Policies

Because all Edge and End products are unique, all deposits are nonrefundable, and sales are final.

Caring for your Custom Designs

Solid wood is beautiful and durable, but it is also an organic material that needs proper care and attention.

Here are some guidelines to help you do just that. 

• Upon receiving your custom piece, please treat it carefully for a few days as it conditions and acclimates to its new home environment.

• Use trivets and coasters for all hot items, drink ware, etc.

• To clean your table, use a damp cloth or sponge, and wipe dry with a soft cloth. As needed, you may use a mild soap. Do not use:

  • Abrasive cleaners or sponges

  • Solvents or harsh chemicals

  • Quick cleaning wipes

  • Products containing ammonia or silicone

  • Any of these may leave a film or otherwise deteriorate the finish.

• Avoid placing your table near heating vents, fireplaces, or wood stoves. To ensure that the wood does not expand or contract too suddenly, avoid extreme changes in temperature and moisture, which can damage the furniture. Cracks that result from extreme humidity and temperature changes may not be considered a manufacturing defect. All solid wood furniture is subject to minor surface cracks, which often resolve themselves as the season changes.

• Wood has a tendency to darken and age over time. This will be more noticeable on lighter woods and sun-sensitive woods like cherry. Avoid direct sunlight, as the UV radiation will affect the wood and the finish. If the room is sunny, do not leave objects on the table for extended periods, or the area underneath may end up a different color than the rest of the table.

• We use a scratch-resistant finish, but one should still be careful not to drag any rough objects across the surface.